Fall Winds - Organic Soy Wax Candle

Actual product packaging may vary from what is show!

We want you to love every item you purchase from us! If you are not completely satisfied with your order, we’re here to help.

Returns & Exchanges:

• Returns are accepted within 14 days of delivery.
• Products must be unused, unopened, and in their original packaging.
• Due to the nature of our products (personal care and handmade items), we cannot accept returns on used items for hygiene reasons.
• Return shipping costs are the responsibility of the customer unless the product arrived damaged or incorrect.

Damaged or Incorrect Items:

• Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us within 48 hours of receipt with a photo and description of the issue.
• We will gladly replace the item or offer store credit.

How to Start a Return:

• Email us at lovecrate.co@gmail.com with your order number and reason for return.
• We’ll send you further instructions on how to proceed.

Body Butter & Lotions:

• Store in a cool, dry place away from direct sunlight to prevent melting or separation.
• Use clean, dry hands or a spatula when scooping product to maintain shelf life.
• For external use only. Avoid contact with eyes. Discontinue use if irritation occurs.

Scented Candles:

• Trim the wick to ¼ inch before each burn to reduce soot and improve burn time.
• Burn for no more than 4 hours at a time.
• Always burn on a heat-safe surface and keep away from drafts, children, and pets.
• Stop use when ¼ inch of wax remains at the bottom of the jar.

Bath Bombs:

• Store in a dry, cool place to maintain fizziness and fragrance.
• Drop one bath bomb into warm bath water and enjoy.
• Use caution exiting the tub as oils may make surfaces slippery.